Privacy Policy

This Privacy Policy explains how Uptick collects, uses, discloses, and safeguards your information when you use our services.

This Privacy Policy explains how Uptick ("Uptick," "we," "us," or "our") collects, uses, discloses, and safeguards information when you access or use our website, mobile applications, and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We collect information to provide, operate, improve, and secure the Service. The types of information we collect depend on how you interact with the Service.

Information You Provide Directly

We may collect information that you choose to provide, including:

  • Account Information: name, username, email address, phone number, password, profile details, and account preferences;
  • Profile and Social Content: information you include in your profile, posts, comments, messages, group participation, photos, videos, livestream content, and other content you share through the Service;
  • Creator Information: information related to creator features, subscriptions, monetization settings, and payout preferences;
  • Communications: information you provide when you contact us, respond to surveys, submit feedback, or otherwise communicate with Uptick.

Uptick does not require users to provide Social Security numbers, government-issued identification numbers, or similar sensitive personal identifiers in order to use the Service.

Information from Connected Third-Party Accounts

If you choose to connect third-party services, such as brokerage accounts or financial institutions, we may collect information made available by those third parties, including: account balances and holdings, transaction history, portfolio and watchlist information, and related account data.

We access this information only as authorized by you and solely to provide and operate the Service. Uptick does not control, verify, or guarantee the accuracy, completeness, or timeliness of information provided by third-party services.

Payment Information

If you purchase subscriptions or other paid features, payments are processed by third-party payment processors. Uptick does not store full payment card numbers. We may receive limited information such as payment status, subscription details, and transaction identifiers.

Information Collected Automatically

When you access or use the Service, we may automatically collect certain technical and usage information, including:

  • IP address, device identifiers, browser type, operating system, and app version;
  • pages viewed, features used, interactions, and timestamps;
  • log data, error reports, and performance metrics; and
  • cookies and similar technologies used to operate, secure, and analyze the Service.

Location Information

We may derive general location information from technical data such as IP address or device settings for purposes such as security, fraud prevention, analytics, and compliance with legal obligations.

We do not collect precise real-time GPS location data unless expressly disclosed at the time of collection and enabled by you.

Communications and Notifications

If you opt in, we may collect information related to communications sent via email, in-app notifications, push notifications, or text messages, including delivery status and interaction data.

How We Use Information

We use the information we collect for the following purposes:

Provide and Operate the Service

To create and manage user accounts, provide access to platform features, facilitate social interactions, enable creator tools, display connected third-party account information at your request, and otherwise operate and maintain the Service.

Personalize and Improve User Experience

To personalize content, feeds, groups, recommendations, and features based on your activity and preferences, and to improve the functionality, performance, and usability of the Service.

Communications

To communicate with you about your account and use of the Service, including sending confirmations, notifications, security alerts, updates, and support messages via email, in-app notifications, push notifications, or text messages, in accordance with your communication preferences.

Where you have separately consented, we may also use information to send marketing or promotional communications.

Payments and Subscriptions

To process subscriptions, payments, and transactions through third-party payment processors, manage billing and refunds, and maintain records related to paid features and creator monetization.

Safety, Security, and Fraud Prevention

To protect the security and integrity of the Service, detect and prevent fraud, abuse, unauthorized access, or misuse, troubleshoot issues, and enforce our Terms and Community Rules.

We may use technical and usage information, including general location information derived from IP address, for these purposes.

Analytics and Business Operations

To analyze usage trends, conduct research and data analysis, develop new features, monitor performance, and improve our products, services, and business operations.

Legal and Compliance Purposes

To comply with applicable laws, regulations, legal processes, and lawful requests, and to protect the rights, property, and safety of Uptick, our users, and others.

How We Share Information

We may share information as described below and in accordance with this Privacy Policy.

With Other Users

Information you choose to share through the Service — such as profile information, posts, comments, messages, group participation, portfolios, or other content — may be visible to other users based on your account settings and the features you use.

With Service Providers

We share information with third-party service providers that perform services on our behalf, such as: cloud hosting and infrastructure, payment processing, analytics and performance monitoring, communications and notification services, customer support and moderation tools.

These service providers are authorized to use information only as necessary to provide services to Uptick and are subject to contractual obligations to protect the information.

With Third-Party Integrations and Connected Services

If you choose to connect third-party services (such as brokerage accounts or financial institutions), we may share information as necessary to enable and operate those integrations, in accordance with your authorization and the applicable third-party terms.

Advertising and Analytics Partners

We may share limited information with advertising, measurement, and analytics partners to help deliver, personalize, and measure advertisements and sponsored content, as described in this Privacy Policy. Uptick does not sell personal information in exchange for monetary consideration.

Legal, Safety, and Compliance Purposes

We may disclose information if we believe in good faith that disclosure is necessary to: comply with applicable law, regulation, or legal process; respond to lawful requests from public authorities; enforce our Terms, Community Rules, or other agreements; protect the rights, property, or safety of Uptick, our users, or others; or detect, prevent, or address fraud, security, or technical issues.

Business Transfers

If Uptick is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of its assets, information may be transferred as part of that transaction. We will require any successor entity to handle information in accordance with this Privacy Policy or a substantially similar policy.

With Your Consent or at Your Direction

We may share information with third parties when you provide consent or direct us to do so, such as when you authorize integrations or choose to share information externally.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate, secure, and improve the Service, as well as to understand how users interact with the Service.

Cookies and Similar Technologies

Cookies are small data files stored on your device that help websites and applications function properly and remember information about your preferences. We may use cookies and similar technologies (such as SDKs, pixels, and local storage) to: enable core functionality of the Service; remember user preferences and settings; maintain session integrity and security; understand usage patterns and performance; and support analytics and advertising, as described below.

You can control or delete cookies through your browser or device settings. Please note that disabling cookies may affect the availability or functionality of certain features of the Service.

Analytics

We use analytics tools and services to collect information about how users access and use the Service. This information helps us understand user behavior, measure performance, diagnose issues, and improve the Service.

Analytics data may include information such as pages viewed, features used, time spent on the Service, device and browser information, and general location derived from IP address.

Advertising and Measurement Technologies

We may use cookies, SDKs, and similar technologies to support advertising, sponsored content, and measurement of advertising effectiveness. These technologies may be used to deliver contextual or targeted advertisements and to understand how users interact with ads displayed on the Service, as described in this Privacy Policy.

Do Not Track Signals

Some browsers or devices offer a "Do Not Track" ("DNT") setting. At this time, the Service does not respond to DNT signals. We handle tracking technologies as described in this Privacy Policy, regardless of DNT settings.

Data Retention and Data Security

Data Retention

We retain personal information for as long as reasonably necessary to: provide and operate the Service; fulfill the purposes described in this Privacy Policy; comply with legal, accounting, or regulatory obligations; resolve disputes; and enforce our agreements.

Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements. When information is no longer required, we take reasonable steps to delete or anonymize it in accordance with our data retention practices.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Despite these measures, no method of transmission over the internet or electronic storage is completely secure. Accordingly, we cannot guarantee the absolute security of information. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

Your Choices and Rights

You have certain choices and rights regarding your personal information, subject to applicable law.

Access and Review

You may request access to the personal information we maintain about you and obtain information about how it is used and shared, subject to applicable legal requirements and exceptions.

Correction and Updates

You may request that we correct or update personal information that is inaccurate or incomplete. In many cases, you can update your information directly through your account settings.

Deletion

You may request deletion of your personal information. Please note that we may retain certain information as required or permitted by law, including for purposes such as security, fraud prevention, compliance with legal obligations, dispute resolution, and enforcement of our agreements.

Marketing Communications

You may opt out of receiving marketing or promotional communications at any time by following the unsubscribe instructions provided in those communications or by adjusting your account preferences.

Please note that even if you opt out of marketing communications, we may continue to send transactional, security, or service-related messages, such as account notifications, authentication messages, and important updates related to your use of the Service.

Data Portability

To the extent required by applicable law, you may request a copy of certain personal information you have provided to us in a structured, commonly used, and machine-readable format.

Exercising Your Rights

To exercise your rights or if you have questions about your personal information, please contact us at: legal@uptick.social

We may need to verify your identity before processing certain requests, and we may limit or deny requests as permitted by law.

Third-Party Links

The Service may contain links to third-party websites, applications, or services that are not operated or controlled by Uptick. This Privacy Policy does not apply to third-party services, and we are not responsible for the privacy practices or content of those third parties.

We encourage you to review the privacy policies of any third-party services you access.

Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete such information.

International Data Transfers

Uptick is based in the United States, and information we collect may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate. By using the Service, you acknowledge and consent to the transfer of information to jurisdictions that may have different data protection laws than your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will provide notice by updating the "Last Updated" date at the top of this Privacy Policy and, where appropriate, by providing additional notice through the Service or other communications.

Your continued use of the Service after any updates constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: